Magento support

Magento support is the key point for online store success. We make projects effective for business no matter they are developed by us or not.

ONGOING SUPPORT AND DEVELOPMENT

Turnkey upgrade service

Support service includes:

  • Affiliate network/franchise automation
  • Regional/international representation automation
  • Trading portal/marketplace development and connection with providers automation
  • Service reservation automation
  • Unique product designer site development
  • Group shopping site development

KEY ADVANTAGES TO WORK WITH US

  • Professional team

    Our team employs professional business analysts, project managers and certified developers. Our company is the leader in number of Magento certified developers in Russia and the CIS.

  • Specialization

    We offer highly specialized technical support: Magento Open Source and Magento Commerce projects support. It helps improve continuously the online store based on chosen platform.

  • High tech tools

    We use site and server monitoring systems, automated testing systems, version control systems and the most modern development tools.

  • Efficiency/proactivity

    We identify and eliminate bugs before the customer will see them. It ensures project stability and availability.

  • Regular reports

    We provide all necessary documentation for the entire project and for every task.

40 USD/ HOUR SUPPORT

Includes developers, project managers and QA work.

Warranty

We are responsible for the quality of our code, and we develop every project in accordance with the Magento architecture and standards.

All our customers receive a one-year warranty on all work performed.

E-SHOP MONITORING

Standard support service

E-shop monitoring helps identify and eliminate errors before the customer will see them. We use Newrelic and Zabbix monitoring systems.

  • Server status monitoring
  • Errors monitoring
  • Event log monitoring
  • Cache status monitoring
  • Database index monitoring
  • Performance monitoring
  • Regular security update

ADDITIONAL SERVICES

Our support approach is quite flexible and allow to focus on a specific business problems. So our service also includes:

  • Modules development
  • Site and speed optimization
  • Usability analysis
  • Consulting

We are ready to discuss any non-standard tasks.

Contact us

Meet your development

Team Today

Share your development concept with us and we will provide you with a quick no-cost quotation or Magento consultation within 24 hours.

ТWhat we use

  • Subversion
  • PHPStorm
  • Agile
  • Apple